About This Course
In any communication, it’s important to think about three simple ideas: WHO, WHAT and WHY. These are foundational questions drawn from both theater and journalism, and they help us put the pieces of the story together and capture the perspectives of the people involved. These are simple questions:
- Who am I?
- Who are you?
- What is my goal?
- What is your goal?
- Why do I care about this issue?
- And why do you care?
Understanding someone else’s perspective is complex—especially in healthcare, where vulnerability and complicated information often make it difficult for patients and families to understand what is happening.
This course will focus on building personal awareness, humility and compassion to get to know ourselves better, which helps us understand how “who we are” shapes the ways we connect.