A New Communication Framework for Healthcare: Foundations in Compassion

UCSD

An innovative course to inspire compassionate communication in medicine and beyond. Learn
simple, repeatable skills to implement in your clinical practice and your life.

Choose your session:

Starts May 10 2022 Ends July 01 2024 Self Paced

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About This Course

Whether you struggle or excel with communication, this course is for you. This course provides tools that will raise your skills in listening, awareness, connection and messaging. You also will learn to recognize some of your own limitations such as unconscious bias and using microaggressions. Our goal is to help rewire the way you think about communication with patients, colleagues and the public. Utilizing best practices in the arts and humanities, you’ll engage in stories and reflective practices, and be challenged to apply new skills and perspectives to your daily interactions. Interpersonal communication is a nuanced and complicated lifelong journey; these processes help you identify and hone your authentic talents to help you make more conscious and compassionate choices.

This course is taught by a multidisciplinary faculty with decades of experience as creators and innovators on the front lines of medical communication training.

What you will learn

Enhance skills in listening, awareness and perspective taking
Define empathy and compassion
Recognize the impact of language choices
Examine research surrounding compassion
Identify perspectives of different characters in a clinical story

Course Staff

Evonne Kaplan-Liss, MD MPH

Dr. Kaplan-Liss is a national leader in communication training in medicine. Before coming to UCSD, she held the first dean-level position in a medical school, TCU and UNTHSC School of Medicine with the mission to train Empathetic Scholars®. Dr. Kaplan-Liss came to TCU from the nationally acclaimed Alan Alda Center for Communicating Science, where she was the Founding Medical Program Director and trained thousands of physicians and medical students to communicate with empathy and clarity.

Val Lantz-Gefroh, MFA

Val is a professional actor, director, and teacher. She came to UC San Diego after serving as the Artistic Director of the TCU and UNTHSC School of Medicine. For the last decade she has created unique curricula based on theater practice and other disciplines to help healthcare providers, students and researchers connect and engage more effectively with their audiences.